Provisioning Microsoft Omnichannel for Customer Service

In this post, we will go through the setup process for Omnichannel for Customer Service in a Dynamics 365 org. Head to the Power Platform Admin Center at https://admin.powerplatform.microsoft.com and

Install nvm Node Version Manager on Windows

…Click Install: As Node.js is already installed, I get this message: Click Finish: Now, open a command prompt and type: nvm version You should see the version number of nvm,…

How to Tell if Microsoft Teams is Down

…confirm the service is down or if you’re experiencing a problem just to yourself. First, go to https://status.office365.com. This will tell you the status of Office 365 apps, and if…

USD Replacement Keys

…name to [[account.name]] it will display the account’s name: If we replace this with: USD encodes the space to +: You can read more about Replacement Keys here: https://msdn.microsoft.com/en-us/library/dn864934.aspx  …

View Dynamics 365 Metadata Through URL

…Copy the Service Root URL: Paste this into a browser and add $metadata to the URL, so it should be: https://yourorg.api.crm.dynamics.com/api/data/v9.1/$metadata You will see the metadata for this organization:  …

Azure Active Directory – Company Branding

In Azure Active Directory, you can configure the text and graphics your users see when they sign in. To do this, log into Azure Portal at https://portal.azure.com and select Company…

Deleting a Virtual Machine in Azure

To delete a Virtual Machine in Azure, log into https://portal.azure.com/ and select Virtual Machines. Select the machine to delete and click Delete: You will see below. Type yes to confirm…

Office 365 and Dynamics 365 Data Center Locations

To view where Office 365 and Dynamics 365 Data Centers are located, go to http://o365datacentermap.azurewebsites.net/: Select your region, for example, North America: Note there is an updated link to https://products.office.com/en-US/where-is-your-data-located?ms.officeurl=datamaps&geo=All:…