Proactively Monitoring Sentiment in Omnichannel
…we see the alert: Once the sentiment returns to normal, the alert is cleared: A useful feature to stay on top of customer sentiment, something companies should look to implement….
Software + Imagination
…we see the alert: Once the sentiment returns to normal, the alert is cleared: A useful feature to stay on top of customer sentiment, something companies should look to implement….
In this post, we will look at how to change the Omnichannel Chat widget location. First, let’s create a new chat. Log into the Customer Service admin center app, then…
In this post, we will look at how to navigate to a custom page using Power Fx, rather than using JavaScript to open the page. Select a button. We will…
…grid Main form Subgrid view Associated view Let’s select the main form, and click Edit. We see the buttons available on the form: Let’s click on New and select Command:…
…and the new app designer. Let’s go through an example of creating a canvas app from a model-driven app that displays a list of related contacts on an account form….
…the Contact hosted control and see this event: We will add a new action call to display the [[url]]: Now, in USD when clicking on a Contact we see the…
…Search for Zoom and click on it: Click Add: Once added, we see the Zoom bot: Now let’s connect our Zoom to Teams. Click on My Meetings, then Sign In:…
…the top right: The app is launched. We see some pieces of functionality, including: Refresh button Sort button (alphabetical order) + button to add a new account Search box to…
…click on the arrow next to the name, and go to Settings: We can select News instead, for example, and Save. To rename the tab: Enter a new name: The…
To make yourself a Power Apps Portal Administrator, you will need to open the Portal Management app and select the user you want to make Admin: Then go to Related->Web…