Power Apps Blog and eBook
…understand Power Apps. Contents Introduction Common Data Model and Common Data Service PowerApps, Canvas apps, Model-driven Apps, Common Data Service for Apps and Dynamics 365 Explained Landing Page Tour Enterprise…
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Logging in USD
There are several ways you can troubleshoot USD if there is an error. One of these is logging. Logging can be done at the USD client level. Log files are…
Use Omnichannel Proactive Chat to Engage with Your Customers
…As an example, think of when you are on a shopping website as a customer, and you get that pop-up asking if everything is ok. Or when you spend time…
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…Fx Edge Websites Opening in Wrong Profile Tab November 20, 2023 Technology How to Use the Live Chat Widget 2.0 in Customer Service Workspace November 13, 2023 Omnichannel / Customer…
Deploying USD Customizations to Client Workstations
…You could do this manually, copying the code to each workstation, or you could take advantage of the automated customization deployment functionality within USD. First, go to https://blogs.msdn.microsoft.com/usd/2015/11/19/customization-files-in-unified-service-desk/ and download…
Running Python and Visual Studio Code in Windows
…on Downloads: Click Download Python: This will download the file: Check Add Python to PATH and click to Install. Note this also installs IDLE (the IDE), pip (the package installer)…
Creating a Windows Bat File
A batch file in Windows is a way to automate Windows tasks. Batch files contain the extension .bat. To create a batch file, create a new file in a text…
Unified Service Desk Customization Deployments Across Organizations
…not have the CRM SDK installed, you can download it here. In the same link, you will see the UII SDK. Download and install that as well as we will…
Using Context Navigation and User Settings in PCF Controls
…the console: Let’s look at some of the other functionality we get with context.navigation. We have openConfirmDialog, openErrorDialog, openFile, openForm, openUrl, and openWebResource: Let’s add some code to do the…
How to Use Images in USD Toolbar Buttons
…use a custom icon. We will upload a Search icon which is 16×16 png format: In Customizations, click New: Upload the icon, note the Name and click Save and Publish:…