Installing a Dynamics CRM 2013 Update

…update, including Server, Outlook, Email Router, Language Pack and Reporting Extensions: Download the file that contains the update: Download the relevant components from the download list: Run the server update:…

Installing and Using Power Apps in PowerShell for Admins and Creators

…install, open a PowerShell Command Prompt as Administrator and run the command: Install-Module -Name Microsoft.PowerApps.Administration.PowerShell Install-Module -Name Microsoft.PowerApps.PowerShell -AllowClobber Press Y or A to install: Note you can visit the…

Adding a Submenu to a USD Hosted Control

and save to unlock the Buttons: Add a new button and name it Save. Add a new Action and name it Test Hosted Control Save. The Action here on the…

How to Setup and Configure Dynamics 365 Portals

…let’s head over to the Dynamics 365 Admin Center. To get there, go to https://www.office.com/: And select All Admin Centers: Then Dynamics 365: Select your Org, then Applications: Find Portal…

JWT JSON Web Tokens and Power Apps Portals

…“admin”. The Microsoft documentation links to a GitHub called ExternalWebApiConsumingPortalOAuthTokenSample. Let’s look at how to use it. Download the ZIP file and unblock and extract it, then, open the solution:…

Custom Actions in Unified Service Desk

…can open it. In USD configurations, under the Main toolbar, add a new toolbar button called Custom Hosted Control and add a new Action. The action will be Navigate (i.e….

Unified Routing Fallback Queues

new workstream, and also create a new Fallback Queue: We have a basic intake rule that we will point to this workstream. Note the intake rule has no conditions, so…