How to Use 127.0.0.1 in USD CTI Calls

…we will look at how to set this up in USD. First, let’s do some basic setup. Open the USD Administration App, which you can get to from https://home.dynamics.com (you…

Dynamics 365 Developer Guide (the new SDK)

…Guide, go to: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/developer-guide From here, you can download tools using Nuget and PowerShell that were previously part of the SDK download. These include: Code Generation Tool Configuration Migration Tool…

Call an Event in USD from JavaScript

…== true) { window.open(“http://event/?eventname=NavigateToGoogle&description='” + CaseDescription + “‘”); } } Now, test the code. Open an incident in USD and enter a description: A new Google tab will open, displaying…

Open CRM Record by URL

…words in bold: http://yourcrm.crm.dynamics.com/main.aspx?etn=account&pagetype=entityrecord&id=%7BBFF9BC73-7DE9-E611-80F5-C4346BAD36FC%7D To create a new CRM record: https://yourcrm.crm.dynamics.com/main.aspx?etn=account&pagetype=entityrecord If using the Unified Interface (UI) / Unified Client Interface (UCI), the link to a record is: https://yourorg.crm.dynamics.com/main.aspx?appid=<appidguid>&pagetype=entityrecord&etn=account&id=<recordid>  …

Dynamics 365 Apps and the App Designer

…select: Click Create New to create a new dashboard: This will open the dashboard designer as in Dynamics 365: Save and Close. Click to include: Clicking outside of dashboards, you…

Tableau Free Install

To install the free Tableau version, go to https://public.tableau.com/en-us/s/download Enter your email address and click Download: Run the download: Click Customize and Install: Once complete, Tableau will open:  …

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