Employee Self-Service Portal in Power Apps

In this post, we will look at Employee Self-Service portals in Power Apps.

First, go to https://make.powerapps.com and create a new portal. We will need to go to Create, then Start from Template. Search for Portal, then choose the Employee self-service:

Enter a name and URL, then click Create:

Once created, browse out to the portal:

We see:

Clicking Sign-In, we get:

And we now see the portal content:

Other users can see the same content. Let’s look at Knowledge Base:

Clicking on New Case and entering a topic, it will search the KB automatically to try to find an answer first:

The user can proceed to submit the new case:

And we now see a list of cases with status. This page is also accessed through the My Support toolbar link:

And in D365, we see the case:

Which can be handled like normal:

There are also Forums for employees to use:

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Carl de Souza Enterprise Architect at Microsoft · AI Technology Expert