Learn Omnichannel YouTube Series

Hi All, I have been working on an Omnichannel for Customer Service YouTube Series. This is part of my Power Platform TV show on YouTube. Check out my playlist below of 16 Omnichannel videos (so far). Hope you all enjoy. More videos to come, don’t forget to Subscribe!

How to Generate a YouTube Subscribe Button with Subscriber Count

In this post, we will look at how to generate a Subscribe button for your YouTube channel, with or without the subscriber count. First, head over to https://developers.google.com/youtube/youtube_subscribe_button: Here we can enter the Channel name, and if the Subscriber count field is set to default (shown), you will see in the Preview the subscriber count: For this to work, you will need your ensure the subscriber count to your channel is … Continue reading How to Generate a YouTube Subscribe Button with Subscriber Count

Watch Your Sales Orders Stream in Real Time with Dynamics 365 with Flow

Here’s the scenario. You’re a CEO, and you love seeing new sales orders stream in. And you love the beach. You want to see these orders visually appear in your system while you are sitting on the sand. Now imagine being able to achieve this today, without anyone having to write a single line of code. That’s what Microsoft has made possible with the new cloud based automation service called Flow, together … Continue reading Watch Your Sales Orders Stream in Real Time with Dynamics 365 with Flow

My Interview with Brooklyn Independent TV – Sector B – LooseCubes

LooseCubes was one of the pioneers in the coworking movement, connecting companies that had spare desks with people who needed a workspace. The startup unfortunately shut down in 2012, but it led a vision which other coworking companies has kept going. Check out my interview Brooklyn Independent Television’s business show, Sector B, as a LooseCubes user and fan of the then relatively new concept of coworking: Video:  

Microsoft Dynamics World Cup 2014 App

I just created a new app and video to go with the 2014 World Cup now on. Of course, while working in Dynamics GP, we want to get real time updates on the World Cup scores, without leaving the application. This app is running on GP 2013 R2. Navigating to the Inquiry menu, there is a new menu item, “World Cup”. Clicking on this item opens a new form, “World Cup 2014”. … Continue reading Microsoft Dynamics World Cup 2014 App

Social ERP: Dynamics GP and Twitter Integration

Social ERP is a concept in which ERP systems use social media. In this video, I show a demo I created where Dynamics GP is integrated with Twitter. The demo is running Microsoft Dynamics GP 2013. I made use of the GP development platform along with Twitter’s API to link the two systems together in real time. In the demo, I show a user navigating the customer card in GP … Continue reading Social ERP: Dynamics GP and Twitter Integration

Tech 2002 Dynamics GP and Microsoft Office Solutions Challenge

In 2002 Microsoft ran a competition, the “Microsoft Global Solutions Challenge”, where participants from around the world were required to showcase a solution using Dynamics GP and Microsoft Office. We created a solution using Dynamics GP, BizTalk Server, XML, Web Services, Office Web Components and Microsoft Excel. My role was lead architect/developer, and solution presenter. THE BACKGROUND In late 2001, after the dot-com boom crashed and employer Blueberry.net went out … Continue reading Tech 2002 Dynamics GP and Microsoft Office Solutions Challenge